CRMGTPV X015 - Crisis Intervention Strategies: Promoting Adolescent Mental Health and Well-being

This training provides an in-depth understanding of common mental health issues adolescents face, such as anxiety, depression, self-harm and suicidal ideation. Participants will learn to recognize warning signs, employ effective communication techniques and use de-escalation strategies to manage high-risk situations. The training also covers how to provide appropriate referrals and resources to adolescents. The training will prepare crisis line workers to offer compassionate, informed and effective support to adolescents in need, fostering positive outcomes and promoting mental well-being in young people.

What You'll Learn

After completing this training, participants will be able to...

• Explain the unique psychological, emotional and social challenges faced by adolescents and how these can manifest in mental health crises. 
• Demonstrate effective communication techniques, such as active listening, open-ended questioning and non-judgmental responses when engaging with adolescents in crisis.
• Recognize warning signs of mental health issues in adolescents and provide appropriate referrals and resources. 

What You'll Earn

This training is approved for 2 CE clock hours for counselors, social workers, and marriage and family therapists, as well as substance use counselors in domain TR1 - treatment field related (renewals only) in the state of Ohio. 

Additional Information

Development Date: November 2024 

Target Audience: 988 crisis call line staff and other human services professionals

Content Level: Beginner

Training Outline

• Understanding adolescent mental health
  • Brief presentation on adolescent development and common mental health issues
  • Discussion on unique challenges faced by adolescents (e.g., social media, peer pressure)
• Communication techniques for crisis intervention
  • Training on active listening, open-ended questions, and non-judgmental responses
• Resources and referrals
• Overview of key mental health resources and referral protocols
• Guidance on how to provide effective referrals to adolescents 

Presenter

Caroline Perjessy, PhD, LMHC, QS (Florida)

Clinical Faculty, Southern New Hampshire University

Caroline Perjessy, PhD, LHMC, QS (Florida), obtained an MSED in Community Counseling and Higher Education Student Affairs from Youngstown State University and a PhD in Counseling and Human Development Services from Kent State University, a CACREP-Accredited program, in Kent, Ohio. She is a licensed mental health counselor in the states of Georgia and Florida, is a Qualified Supervisor in Florida, and has been a licensed clinician for 15 years. As a counselor, Perjessy has expertise in working with adults, adolescents, college students and couples, using Humanistic, postmodern approaches to therapy. Additionally, she is also trained in Dialectical Behavior Therapy and conducts DBT groups with adolescents and adults. Thus, her clinical interest areas relate to trauma, career counseling, group work, and women’s issues. Perjessy has been teaching at the graduate level for over 15 years, in Master’s and Doctoral programs. She has been a doctoral program coordinator, director of field placement, and has held a variety of administrative roles during her career. Her scholarly areas of interest include narrative/postmodern approaches to pedagogy and supervision, doctoral education, online education, and she routinely presents and publishes in these areas. Currently, she is serving as the President for the Association for Humanistic Counseling. 

Continuing Education Approvals 

The Ohio State University College of Social Work provides approvals for continuing education for counselors, social workers, and marriage and family therapists that are accepted by the state of Ohio Counselor, Social Work, and Marriage and Family Therapist (CSWMFT) Board.

The Ohio State University College of Social Work has been approved by the Ohio Chemical Dependency Professionals (CDP) Board as a provider of Continuing Education, approval number: 50-24068.

Certificates & CE Reporting 

CE certificates will be available for download in your learner portal after submitting the evaluation survey.

Hours for those with Ohio licenses that are submitted with the evaluation survey will be reported to CE Broker every 14 days (twice per month). 

⚠️ Note: You may only complete this training once for CE credit. You may revisit the content, but only one certificate will be issued and credit will only be reported to CE Broker one time.

Cancellations, Refunds, Grievances, Accessibility Requests & Learning 

Please visit the Policies section of our website for more information on our processes for cancellations, refunds, grievances, training completions & certificates, participant conduct, and accessibility requests and learning accommodations. 

We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. If you require an accommodation to participate in this training, please contact CSW Accessibility as early as possible and in advance of the training start date by email at csw-accessibility@osu.edu or call 614-688-1657. Requests received at least 14-days prior to the date you plan to begin a training will generally allow us to provide seamless access, but the College will make every effort to meet requests that we receive regardless of lead time. 

Contact Us

For questions about the enrollment process, payment options, technology, or training records, please submit an inquiry and our Enrollment Support team will assist you within 24 hours during business days.

Submit an enrollment inquiry

If you have any questions, concerns or feedback about the training content or delivery format, please contact the CSW Office of Continuing Education at cswce@osu.edu. For questions related to the training content, our office will facilitate communication with the training instructor on your behalf and connect you, if applicable. Presenter contact information will be provided within the training for questions, feedback, or comments. 

The Ohio State University, College of Social Work, Office of Continuing Education, 302 Stillman Hall, 1947 College Road, Columbus, OH, 43210.

Phone: (614) 292-3032

Email: cswce@osu.edu 

Website: csw.osu.edu/continuing-education/