CRMGTPV X029 - Managing Crisis: Practical Applications Using DBT Skills for De-escalation Over the Phone
This training examines how skills from the Dialectical Behavioral Therapy (DBT) treatment model can be utilized to support individuals on crisis calls. The session briefly examines the history of dialectical behavioral therapy and how it has been successful in treating individuals with Borderline Personality Disorder, individuals who have experienced trauma, individuals with a diagnosed mood disorder, substance use disorders and eating disorders. The session primarily focuses on the Distress Tolerance skill module and DBT-based safety planning. The training also discusses how DBT skills can be utilized when working with individuals in crisis and the benefits of teaching individuals to use these skills on their own.
Delivery Options
This training is constructed as a non-interactive, video-based asynchronous distance learning training.
Time to Completion
Total Asynchronous Time is approximately 3 hours.
Training Completion Requirements
- Participants must submit a pre-training survey, complete all coursework requirements, and pass the training post-test with a score of at least 80%. Unlimited attempts are allowed.
- The post-training evaluation survey will be immediately available once the required coursework and post-test are finished, and the evaluation must be completed to receive CE credit.
Technology Requirements
- Reliable internet connection
- Modern web browser (Google Chrome or Firefox recommended)
What You'll Learn
After completing this training, participants will be able to...
- Identify the foundation and purpose of Dialectical Behavioral Therapy.
- Identify at least 3 specific crisis skills to utilize while on a crisis call.
- Articulate the relevance of Dialectical Behavioral Therapy in managing crisis situations.
What You'll Earn
This training is approved for 3 CE clock hours for counselors, social workers, and marriage and family therapists, as well as substance use counselors in domain TR1 - treatment field related (renewals only) in the state of Ohio.
Additional Information
Development Date: June 2024
Target Audience: 988 crisis call line staff and other human services professionals
Content Level: Beginner
Training Outline
- General overview of DBT
- Why does DBT help in a crisis?
- Three states of mind
- Mindfulness for clients
- Validation
- Distress tolerance skills
- Self-soothe
- Pros and cons
- Examples of when to use them
- Ending the call/safety planning
- Emotional regulation
- SEEDS GROW
- Mindfulness for the clinician
- Sample DBT mindfulness between calls
Presenter
Rashandra Collier, MSW, LISW
School Social Worker, Columbus City Schools
Rashandra Collier, MSW, LISW, is a licensed independent social worker actively working in the social work field for over 18 years. She currently works for Columbus City Schools as a school social worker and has over 10 years of experience working in child welfare. Collier also provided therapy and direct support to individuals who have experienced various types of trauma, including sexual abuse and gun violence. She served veterans working on the VA crisis line and has received in-depth training on Dialectical Behavioral Therapy, as well as other evidence-based models specific to managing and responding to crisis situations.
Continuing Education Approvals
The Ohio State University College of Social Work provides approvals for continuing education for counselors, social workers, and marriage and family therapists that are accepted by the state of Ohio Counselor, Social Work, and Marriage and Family Therapist (CSWMFT) Board.
The Ohio State University College of Social Work has been approved by the Ohio Chemical Dependency Professionals (CDP) Board as a provider of Continuing Education, approval number: 50-24068.
Certificates & CE Reporting
CE certificates will be available for download in your learner portal within 1 business day after submitting the evaluation survey.
Hours for those with Ohio licenses that are submitted with the evaluation survey will be reported to CE Broker every 14 days (twice per month).
⚠️ Note: You may only complete this training once for CE credit. You may revisit the content, but only one certificate will be issued and credit will only be reported to CE Broker one time.
Cancellations, Refunds, Grievances, Accessibility Requests & Learning
Please visit the Policies section of our website for more information on our processes for cancellations, refunds, grievances, training completions & certificates, participant conduct, and accessibility requests and learning accommodations.
We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. If you require an accommodation to participate in this training, please contact CSW Accessibility as early as possible and in advance of the training start date by email at csw-accessibility@osu.edu or call 614-688-1657. Requests received at least 14-days prior to the date you plan to begin a training will generally allow us to provide seamless access, but the College will make every effort to meet requests that we receive regardless of lead time.
Contact Us
For questions about the enrollment process, payment options, technology, or training records, please submit an inquiry and our Enrollment Support team will assist you within 24 hours during business days.
If you have any questions, concerns or feedback about the training content or delivery format, please contact the CSW Office of Continuing Education at cswce@osu.edu. For questions related to the training content, our office will facilitate communication with the training instructor on your behalf and connect you, if applicable. Presenter contact information will be provided within the training for questions, feedback, or comments.
The Ohio State University, College of Social Work, Office of Continuing Education, 302 Stillman Hall, 1947 College Road, Columbus, OH, 43210.
Phone: (614) 292-3032
Email: cswce@osu.edu
Website: csw.osu.edu/continuing-education/