Loading...

This self-paced module prepares participants to communicate effectively with individuals from diverse cultural backgrounds. As the U.S. becomes increasingly multicultural, this course helps professionals develop culturally appropriate communication strategies—both verbal and written—for improving interactions and health outcomes. It emphasizes more than simple translation, focusing on new ways to organize and present information for different cultural audiences. The module also covers best practices for using medical interpreters and becoming more culturally competent in professional settings.

What You’ll Learn

  • Describe the differences in behaviors and communication styles for individuals from different cultures
  • Explain oral, written, and nonverbal techniques for effective cross-cultural communication
  • Explain how to collaborate with an on-site medical interpreter when engaging with non-English-speaking patients and families
  • Identify the benefits and challenges of using off-site interpreters (e.g., phone or video)
  • Describe how to develop cultural competence in a healthcare or professional context

What You’ll Earn

  • A certificate of completion issued by The Ohio State University

Additional Information

Accessibility support is available to all learners. For assistance, contact the College of Medicine Digital Accessibility Coordinator at DigitalAccessibility@osumc.edu.

Contact Us

For questions about enrollment, payment options, technology support, or course records, please contact our Enrollment Support team. Inquiries are typically answered within 24 business hours.

Submit an enrollment inquiry

For questions about course content or learning objectives, please contact the instructional team at ScarletCanvasMedEd@osu.edu.

Loading...
Enroll Now - Select a section to enroll in
Section Title
Health Literacy - Effective Verbal and Written Communication With Those From Other Cultures
Type
Online
Dates
Jul 18, 2025 to Jun 30, 2026
Delivery Options
Course Fee(s)
Course Fee $40.00
Drop Request Deadline
No drop request allowed after enrollment
Transfer Request Deadline
No transfer request allowed after enrollment
Required fields are indicated by .