HLTLIT X202 - Health Literacy - Strategies for Improving Patient Engagement and Health Outcomes
This course introduces healthcare professionals to practical strategies that enhance patient engagement and improve health outcomes. Learners will explore techniques such as motivational interviewing, health coaching, and patient activation to promote collaborative, patient-centered care. These evidence-based approaches support patients in making informed decisions and committing to behavior changes that enhance their well-being.
Delivery Options
Online Self-Paced: A course that is available fully online with no scheduled class sessions or fixed due dates. You can start coursework at any time and work through it independently at your own pace, within the timeframe designated. Online modules may include readings, lecture videos, assignments, quizzes, and more.
Time to Completion
This course is projected to take approximately 5 hours to complete.
Course Completion Requirements
Successful completion of this course requires viewing all module content and earning a passing score on any included assessments. A certificate of completion will be awarded.
Technology Requirements
- Reliable Internet connection
- Use Google Chrome browser for Windows or MacOS (ensure both browser and OS are up to date)
- Canvas relies on HTML, CSS, and JavaScript for accessibility compliance
- Tablet and smartphone compatible (iOS 7+/Android 4.2+); desktop or laptop preferred
- Adobe Acrobat Reader (free download)
What You’ll Learn
- Describe the principles of health coaching and the steps to implement it effectively
- Explain the four stages of patient activation and corresponding engagement strategies
- Identify the five core principles of motivational interviewing
- Apply the OARS method to support patients in resolving ambivalence about behavior change
- Recognize and elicit various forms of change talk
- Inform and engage patients using techniques aligned with motivational interviewing
What You’ll Earn
- A certificate of completion issued by The Ohio State University
Additional Information
This module is part of a grant-funded initiative by the Ohio Partnership for Adherence through Collaborative Education (OhioPACE). It is recommended to complete “Just What the Doctor Ordered: Improving Patient Adherence Through Engagement” prior to beginning this module.
For accessibility support, please contact the College of Medicine Digital Accessibility Coordinator at DigitalAccessibility@osumc.edu.
Contact Us
For questions about enrollment, payment options, technology support, or course records, please contact our Enrollment Support team. Inquiries are typically answered within 24 business hours.
For questions about course content or learning objectives, please contact the instructional team at ScarletCanvasMedEd@osu.edu.