HCMGT X001 - Science of Healthcare Improvement Foundations Training
Improving healthcare is about more than fixing problems, it’s about building better systems. This self-paced course teaches you how to turn ideas into meaningful improvements using practical, real-world methods. You’ll learn how to design and test small-scale interventions, measure results, and build lasting solutions that improve care. With hands-on exercises and real-world examples, you’ll gain confidence to drive meaningful change and collaborate effectively with your team. Whether you’re new to quality improvement (QI) or looking to strengthen your skills, this course helps you lead change with confidence and purpose.
Delivery Options
Online Self-Paced: This course is delivered fully online with no scheduled class sessions. Participants may begin at any time and complete the coursework independently at their own pace.
Time to Completion
This course is projected to take approximately 24 hours to complete.
Course Completion Requirements
Successful completion requires participation in all required course content.
Technology Requirements
- Reliable internet connection
- Recommended browsers: Google Chrome or Firefox
- This course uses H5P to provide interactive course content, including interactive videos and questions.
If you require assistance or experience difficulties completing activities that use H5P, please contact the COM Digital Accessibility Coordinator at DigitalAccessibility@osumc.edu. Accommodation and assistance will be arranged as appropriate, free from penalty.
What You’ll Learn
- Explain the historical evolution and significance of quality improvement (QI) across industries, with a focus on healthcare.
- Differentiate among key QI models, including the Model for Improvement, Six Sigma/DMAIC, and Lean.
- Identify and apply foundational QI tools for data collection, process mapping, and root cause analysis.
- Assess workplace processes using QI frameworks and document improvement opportunities.
- Design and implement a PDSA (Plan-Do-Study-Act) cycle for iterative improvement.
- Enhance teamwork and communication within QI initiatives through effective collaboration strategies.
What You’ll Earn
- A Science of Healthcare Improvement Foundations Training Certificate of Completion.
Additional Information
Instructors:
Catherine Quatman-Yates, PT, DPT, PhD
Director, Leading Improvement-Focused Teams for Advancing Health System Outcomes Lab (LIFT Lab)
Associate Professor, Department of Physical Therapy, School of Health and Rehabilitation Sciences, The Ohio State University College of Medicine
Jess Donovan, PT, DPT, MPH
Director, Geriatric Physical Therapy Residency Program
Assistant Clinical Professor, Division of Physical Therapy, School of Health and Rehabilitation Sciences, The Ohio State University College of Medicine
Contact Us
For questions about enrollment, payment options, technology support, or course records, please contact our Enrollment Support team. Inquiries are typically answered within 24 business hours.
For questions about course content or learning objectives, please contact the Office of Curriculum and Scholarship Canvas for Continuing Education Team.