CRMGTPV X039 - Assessing Suicidality over the Phone
This training is designed to help 988 call line professionals understand their role and responsibilities when it comes to assessing suicidality over the phone. The session will review current best practices for suicidality and risk factors for suicide. Trauma-informed language will be discussed, as well as how to identify and accurately use assessment tools. The training will also cover safety planning for callers who express suicidal ideation.
Delivery Options
Online Self-Paced: This training is constructed as a non-interactive, video-based asynchronous distance learning training.
Time to Completion
Total Asynchronous Time is approximately 2 hours.
Training Completion Requirements
- Participants must submit a pre-training survey, complete all coursework requirements, and pass the training post-test with a score of at least 80%. Unlimited attempts are allowed.
- The post-training evaluation survey will be immediately available once the required coursework and post-test are finished, and the evaluation must be completed to receive CE credit.
What You’ll Learn
After completing this training, participants will be able to...
- Accurately and directly assess for suicide risk.
- Use evidence-based tools to inform crisis intervention steps.
- Develop a safety plan.
What You’ll Earn
- Social workers completing this training will receive 2 clinical continuing education clock hours under ACE.
- This training is approved for 2 CE clock hours for counselors, social workers, and marriage and family therapists in the state of Ohio.
Additional Information
Development Date: December 2025
Target Audience: 988 crisis call line staff and other human services professionals
Content Level: Beginner
Training Outline:
- Considerations for assessing suicidality: learning the language and tools; 15 minutes to complete post-test and course evaluation requirements
- Safety planning and case examples
Presenter: Taqdees Khan, LISW-S
Psychotherapist at The Ohio State University Wexner Medical Center - Behavioral Health Urgent Care
Taqdees Khan, LISW-S, is a Psychotherapist at The Ohio State University Wexner Medical Center - Behavioral Health Urgent Care. Khan has been a mental health practitioner in central Ohio for over 15 years, with expertise in crisis management and suicidality. Trained at The Ohio State University and City College of New York, Khan’s journey started in Pakistan inspired by Edhi, a mentor exemplifying service, social justice, and humanity. Khan integrates these values in her work and maintains daily self-care through reading, family time, trampoline play, dancing, walking, and community volunteerism.
Continuing Education Approvals
The Ohio State University College of Social Work, (Provider: 1628), is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The Ohio State College of Social Work maintains responsibility for this course. ACE provider approval period: 4/30/25-4/30/28. Social workers completing this course receive 3 clinical continuing education credits.
The Ohio State University College of Social Work provides approvals for continuing education for counselors, social workers, and marriage and family therapists that are accepted by the state of Ohio Counselor, Social Work, and Marriage and Family Therapist (CSWMFT) Board.
The Ohio State University College of Social Work has been approved by the Ohio Chemical Dependency Professionals (CDP) Board as a provider of Continuing Education, approval number: 50-24068.
Certificates & CE Reporting
CE certificates will be available for download in your learner portal within 1 business day after submitting the evaluation survey. Hours for those with Ohio licenses that are submitted with the evaluation survey will be reported to CE Broker every 14 days (twice per month).
⚠️ Note: You may only complete this training once for CE credit. You may revisit the content, but only one certificate will be issued and credit will only be reported to CE Broker one time.
Cancellations, Refunds, Grievances, Accessibility Requests & Learning
Please visit the Policies section of our website for more information on cancellations, refunds, grievances, training completions & certificates, participant conduct, and accessibility requests and learning accommodations. If you require an accommodation, contact CSW Accessibility at csw-accessibility@osu.edu or call 614-688-1657. Requests received at least 14-days prior to the training start date generally allow seamless access, but the College will make every effort to accommodate requests regardless of lead time.
Contact Us
For questions about enrollment, payment, technology, or training records, submit an inquiry and our Enrollment Support team will assist within 24 hours during business days.
For questions, concerns, or feedback about the training content or delivery format, contact the 988 training team at 988trainings@osu.edu. Presenter contact information will be provided within the training for questions, feedback, or comments.
Email: 988trainings@osu.edu
Website: csw.osu.edu/continuing-education/988-lifeline-series