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Develop a practical understanding of computer networking and the technologies that keep devices connected. This course explores how modern networks operate, from foundational networking concepts and protocols to internet connectivity, wireless networking, cloud computing and troubleshooting. You'll learn how information moves across networks and build skills for identifying and resolving common connectivity issues in an IT support environment.

This course is one of six courses that make up the Google IT Support Professional Certificate offered through The Ohio State University Professional and Continuing Education.

What You'll Learn

By the end of this course, you'll be able to:

  • Explain fundamental computer networking concepts, models and protocols
  • Describe how the network, transport and application layers work together to move data between devices
  • Explain common networking services, including DNS and DHCP
  • Describe how devices connect to local networks and the internet
  • Identify key concepts related to wireless networking and cloud computing
  • Apply troubleshooting techniques to diagnose and resolve common network connectivity issues

What You'll Earn

  • A certificate of completion from The Ohio State University
  • Progress toward completing the six-course Google IT Support Professional Certificate

Contact Us

For questions about the enrollment process, payment options, technology, or course records, please submit an inquiry and our Enrollment Support team will assist you within 24 hours during business days.

Submit an enrollment inquiry

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