TECH X400 - ITIL 4 Foundation Certification Prep Course
ITIL 4 Foundation introduces the key concepts and practices of ITIL 4, ensuring that the learner considers relevant external and internal perspectives/stakeholders for a holistic approach to value co-creation and service delivery. It teaches commonly used service management terms and concepts that will enable better communication and collaboration for cross-functional multidisciplinary teams, improving workflows and co-creating value across all levels.
Format
Delivery Options
Live Online: A course or program that is delivered virtually in real time using web conferencing software, such as Zoom. You will participate in live class sessions scheduled for specific dates and times, and these sessions may include lecture, group discussion and other learning activities. Readings and assignments might be completed outside of scheduled class time.
Time to Completion
This course will take 20 hours to complete.
Schedule
Course sessions are 4 hours in length and delivered over 5 consecutive days.
Requirements
Course Completion Requirements
To complete this course, learners must attend 90% of live sessions, and score 80% on the practice exam.
Technology Requirements
- Reliable internet connection
- The recommended browser for taking this course is Google Chrome or Firefox
What You'll Learn
- Understand and apply the latest best practice methods for managing IT services to improve efficiency, reliability, and customer satisfaction.
- Achieve a recognized certification to enhance professional qualifications and increase potential salary opportunities.
- Utilize the most popular IT Service Management framework to effectively meet and exceed increasing stakeholder demands.
- Meet increasing stakeholder demands with the most popular IT Service Management framework.
- Deliver faster, valuable outputs for the business and customers.
- Enhance automation process and improve collaboration with other IT teams to increase overall efficiency and effectiveness.
What You'll Earn
- A ITIL 4 Foundation Certification Prep Course completion award.
- A voucher to take the ITIL 4 Foundation certification exam through PeopleCert.
Additional Information
The cost of the course includes the price of one certification exam. After successful completion of the course, you will receive a voucher to arrange your proctored examination through PeopleCert.
Contact Us
For questions about the enrollment process, payment options, technology, or course records, please submit an inquiry and our Enrollment Support team will assist you within 24 hours during business days.